Configuring the Azure AD (Entra) Connect App

After you have installed the Azure AD (Entra) Connect App into your Jira Service Management project, and completed the Prerequisite steps, you will need to configure  it for correct operation. This configuration involves the following 5 steps: 

Step 1: Configure the Azure AD (Entra) Connect Settings

Navigate to the Azure AD (Entra) Connect App page: 

Open

Select the "Azure AD (Entra) Settings" tab, and then enter the three values captured when setting up pre-requisite steps for the Azure App Registration.  

Open

After clicking on the "Save & Validate", the page will indicate a successful validation of the settings.  

Step 2: Test the Azure AD (Entra) Settings

In the next tab "Test Import", select the checkbox for "Run Preview Import" and click on start. The App will call the Microsoft Graph API and show the a list of devices returned. This test does not add or update any Asset objects.  

Step 3: Configure the Container Token under “JSM Settings“

Proceed to the next tab "JSM Settings" and enter the token created earlier.  

After clicking the Save button, the token will be validated.  

Step 4: Creating the Object Schema for holding the Azure AD (Entra) device data

 To create the Object Types under the target Object Schema in Assets, select the checkbox and click the "Generate Schema" button. 

After the Object Type is added, the page will show the that the configuration completed successfully.

On the Assets page, the Employee Data Object Type will show up under the Object Schema used to generate the token.  

Step 5: Configure and enable the scheduled import

To start the importing of Azure AD data, return to the Overview tab, simply toggle the Import Status switch.  

You can also select and save a different Import Interval.  

Within the time interval select you should see the Azure AD data.