Intune Connect for JSM Assets

The Intune Connect app is a powerful integration tool designed to seamlessly connect Microsoft Intune and Jira Service Management CMDB (Configuration Management Database). Its primary purpose is to enable the import of assets from Microsoft Intune, such as devices, applications, and configurations, into the Jira Service Management CMDB for streamlined asset management.

The app offers a user-friendly interface that simplifies the integration process, allowing users to establish a secure connection between Intune and Jira Service Management with ease. Once connected, the app provides a range of features and functionalities to enhance asset management and synchronization between the two platforms.

Here is a conceptual architecture that describes how this app connects with JSM Assets

Configuring the Prerequisites

Here are the prerequisites steps that need to be completed before configuring the Intune Connect app:

To complete Steps 1 & 2 above, you will need have a Jira Service Management role of either Assets Administrator or Assets Manager.

To complete Step 3 above, you will need to have either Application Administrator or Application Developer role in your Azure Active Directory. Additionally, either a Global Administrator or a Privileged Role Administrator will be required.

Configuring the Intune Connect App

After you have installed the Intune Connect App into your Jira Service Management project, and completed the Prerequisite steps, you will need to configure it for correct operation. This configuration involves the 5 steps below. Note that an active Microsoft Intune subscription is required to enable full functionality.

Intune Attribute List

The following attributes from Microsoft Intune are included within the import into Jira Service Managment Assets from the Intune Connect app.

ID

Product Roadmap

🔗 Our Future plans for Intune Connect include:

Comprehensive Application Integration: We're incorporating Applications into the discovery and collection process. This update will come with a refined CMDB Schema, designed to effortlessly handle application configuration items (CIs).

Frequently Asked Questions (FAQ)

Yes, you can add custom attributes to the generated schema without affecting the integration.

Please check out the Intune attribute list.

No. The synced attributes from Microsoft Intune are fixed to the Intune Attribute List. However, we are working on enhancing the app to give you better control of which attributes you want to import.

Common Use Cases

Welcome to the Intune Connect App's Common Use Cases Documentation! This resource is your go-to guide for exploring the myriad of practical scenarios where the Intune Connect App shines.

We assume that you have familiarity with Jira Service Managment project settings and administration.