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Here are the prerequisites steps that need to be completed before configuring the Azure AD (Entra) Connect app:

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To import data from Azure AD, the app requires access to Microsoft's Graph API. An Application Registration needs to be created and configured with within your Azure Active Directory that provides the necessary credentials and permissions for the Azure AD (Entra) Connect app to retrieve the device information from the Graph API. 

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  • The Import Token for the Object Schema in Jira Service Management 

  • From the Azure Application Registration: 

    • The Application (Client) ID 

    • The Directory (Tenant) ID 

    • The Client Secret generated  

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UPDATE LINK AND TXT

Now you can proceed to configuration the Intune configuring the Azure AD (Entra) Connect App within Jira Service Management.