Frequently Asked Questions (FAQ)

Yes, you can add custom attributes to the generated schema without affecting the integration.

Please check out the Intune attribute list.

No. The synced attributes from Microsoft Intune are fixed to the Intune Attribute List. However, we are working on enhancing the app to give you better control of which attributes you want to import.

Apps are billed based on the number of users in your Atlassian product. Jira Cloud apps are priced based on the maximum number of users of the Jira products on your instance. For example, if you have Jira Software (50 users) and Jira Service Management (10 agents) in the same instance, you pay the 50-user price for apps.

Intune Connect Pricing Table

Note: While this app has features specific to Jira Service Management, the app is technically available across Jira instances. Therefore, the above guidelines for licensing across maximum users still apply.

The pricing structure for cloud apps is as follows:

• Monthly subscriptions with up to 10 Atlassian product users are billed at a flat rate price.

• Monthly subscriptions with over ten users are billed per user, starting at the first user.

• Monthly subscriptions with more than 100 users are billed per user. The table above provides example pricing at various user levels.

Annual subscriptions may offer a discount depending on the number of users purchased.

This is a known limitation with the v1 version of the Microsoft Graph API and will be updated as fixes become available.

Depending on how many devices and how much data is captured in the attributes, it can take several seconds to several minutes. Due to limitations of the Atlassian Cloud App platform (specifically with Async event limits), Intune Connect imports 100 managed devices and waits 3 seconds before starting on the next 100.