Here are the prerequisites steps that need to be completed before configuring the Azure AD (Entra) Connect app:
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To complete Step 3 above, you will need to have either Application Administrator or Application Developer role in your Azure Active Directory. Additionally, either a Global Administrator or a Privileged Role Administrator will be required.
Step 1: Choose or Create an Object Schema in Assets to hold the Azure AD (Entra) information
This will hold the data imported from Azure AD. If you have an existing Object Schema type that is used to store device inventory or other configuration items, you may want to consider using that Object Schema.
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For additional information on creating Object Schemas, visit the "Working with Object Schemas" page in the Jira Service Management Support site.
Step 2: Configure the target Object Schema by creating an Import structure and generating a token
An Import Token is needed when configuring the Intune Connect app. To get this Token, navigate to the Configuration page of the target Object Schema.
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Copy the generated token and store in a safe location. This token will be needed when configuring the app.
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Step 3: Create and configure an App Registration in Azure Active Directory that will have access to the Intune API
To import data from Azure AD, the app requires access to Microsoft's Graph API. An Application Registration needs to be created and configured with your Azure Active Directory that provides the necessary credentials and permissions for the Azure AD (Entra) Connect app to retrieve the device information from the Graph API.
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After following these instructions, copy the generated Application (client) ID and the Directory (tenant) ID shown in the App Registration's Overview page. These two values will also be used when configuring the Azure AD (Entra) Connect App.
Configuring Permissions in the Application Registration
After creating the Application Registration and the Client Secret, add the following permission on the "API permissions" page of the registration:
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At this point, the permission will be listed, but show as "Not Granted" yet.
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Granting Admin Consent
Admin Consent now needs to be granted to the application registration. This can only be done by a Global Administrator (or a user with the Privileged Role Management role) of your Azure Active Directory.
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To confirm that admin consent has been granted, go back to the application registration's "API permissions" page. It should now show the status as Granted.
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Resulting information ready for use
After completing this prerequisite steps, you should have the following information ready for use when configuring the Azure AD (Entra) Connect app:
The Import Token for the Object Schema in Jira Service Management
From the Azure Application Registration:
The Application (Client) ID
The Directory (Tenant) ID
The Client Secret generated
UPDATE LINK AND TXT
Now you can proceed to configuration the Intune Connect App within Jira Service Management.
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